Thursday, November 10, 2011
At Honey, Life is Sour
AT HONEY, LIFE IS…SOUR
Consumer alert to “v
alued” Honey shoppers and all retail shoppers, alike:
I would like to share with you a recent experience I had shopping at the retail store Honey in Toronto. Amidst a Saturday afternoon study-break, a friend and I took a stroll along Eglinton Avenue West and popped in to Honey for some much needed retail therapy. For those of you who have never shopped there, Honey is a boutique-like retail store carrying a range of brand name denim and apparel lines. Having been a frequent Honey shopper myself, I was eager to visit the store and check out the new goods. I walked in, scoped out the scene, and within seconds found a bangin’ bomber-style faux shearling jacket. The cost: $165.
CHA CHING. It had to be mine.
Following the thrill of my new purchase, I immediately took the jacket home to play dress up. While prancing around trying the jacket on with every permutation of cute outfits I could think of, to my dismay, quickly noticed the following: 1. the faux lining of the jacket was emitting a foul dusty-like smell that ultimately became unbearable, and 2. the faux lining was falling off the jacket and sticking to my clothes. Needless to say, the jacket had to be returned.
Disappointed, I went back to the store the very next day to explain the situation to the store manager who downright refused to grant me a refund. Given that the culprit was the faux fur lining, I did not want to do an exchange as logic dictates that all the jackets would be plagued with the same level of quality, or lack thereof. Now, I understand that Honey has a “no refunds” policy, however, I do not believe that on any of their store policy signs they state: “WARNING: the product you are about to purchase may or may not be defective. Buy at your own risk.” Given that the store manager claimed to have had no authority to grant me the refund, she referred me to the customer relations manager in Honey’s head corporate office. After having spent nearly $200 on a defective product, to then be faced by a powerless “manager” who refused to supersede store policy (isn’t that her job?) and reimburse me, my disappointment quickly turned into anger and frustration. I contacted the head office the first chance I got, in hopes that the management team at Honey would see things from my perspective. Or, at the very least, grant a loyal customer a reasonable request on the sole basis that customer retention and respect are values that the company employs and stands by…
No such luck.
I was told by the customer relations manager, an individual who resides at the top of the company totem pole, to return to the store at my earliest convenience, and yet another “store manager” would meet with me, look at the jacket, and deem whether a refund is appropriate. I ask you, fellow shoppers: Is this manager going to take the jacket home, play dress up, and discover, like me, that the jacket, indeed, reeks and sheds like a golden retriever? I think not. Bottom line – Honey has proved that the customer, certainly, does not come first, and what’s more, they clearly do not stand behind their products. If they did, I’d have back my hard earned money.
My hope is that with this letter, my experience will make you think twice about stepping foot into Honey. Or, at the very least, have these words of caution in mind if you do: “WARNING: the products you will purchase may or may not be defective. Buy at your own risk. Oh, and also, no refunds”.
Credit: Carrie Gurzaface
Friday, October 21, 2011
Cute Kid
For someone who'd much rather ooh and awe over cute puppies then cute kids... this one is the CUTEST. Check it
Jake Davis Test Shots: Lulu from Jake Davis on Vimeo.
Thursday, October 20, 2011
Sunday, October 9, 2011
VOTE SUMO TO BE FAMOUS
VOTE FOR SUMO ONCE A DAY UNTIL NOVEMEBER 17TH. GIVE HER A SHOT AT BEING THE NEW FIDO PUP
GO SUMO GO!!!
http://www.fidocastingcall.ca/dogs/536
Monday, October 3, 2011
Tuesday, September 27, 2011
Toms Introduced Ballet Flats for 2012
Wahoo, what wonderful news!
There will be a wide range of patterns and materials, from leather and suede to linen and leopard (that top pair is already on our must-have list for next season!), and prices will range from $74 to $129. They'll be available in the same stores where TOMS are sold now, but if you want to get a jump-start on the doing-good-while-looking-good thing, head over to toms.com/ballet-flats now and sign up to be one of the first to find out when they're for sale.
Read More http://www.glamour.com/fashion/blogs/slaves-to-fashion/2011/09/toms-introduces-ballet-flats-f.html#ixzz1ZA7xlO2H
Friday, September 23, 2011
Stop Cutting Down The Trees!!!
Look what happens when we cut down too many trees -
this is terrible! Global warming is one thing, but look at what might happen
if we continue to clear our forests! We have to stop cutting down trees!
This is getting serious!
Thursday, September 15, 2011
Monday, September 12, 2011
Monday Morning Pick Me Up
If you haven't been to postsecret.com. You should go. It's the best to creep other peoples secrets. This one was up this morning. My fav... so cute!
Wednesday, September 7, 2011
Fun Fashion Finds
Diggin the new Chanel nailpolish ad.. check her out below
Lanvin Fall '11 Campaign... different... but funsy
Dior J'adore Scent ad. Historic women.. pretty rad
Making of Louis Vuitton Fall'11 Campaign.. rocks
Thats it. thats all!
Tuesday, September 6, 2011
Thursday, September 1, 2011
Back to the Start
Coldplay's "The Scientist performed by Willie Nelson for the soundtrack of the short film appropriately titled "Back to the Start"
Enjoy!
So Sorry For My Absence (Bineeeetttchhh)
Ok, so I must apologize for my mia these passed few summer months. You know how it is... summer schedules, phish tour.... puppies!!!! but im back... hoping to save those god awful boring afternoons at work. Hip hip ... horah!
To begin... and most importantly, enjoy many many photos of SUMO!!!!!
Monday, July 25, 2011
Thursday, July 21, 2011
Monday, July 11, 2011
Things I wish I could Afford myself
Oh how i loves me this romper... Zimmermann Posy floral-print cotton-voile playsuit, you've officially made my wishlist
Today is 7/11 Day!
Go to participating 7/11 for free slurpees! Happy Birthday 7/11, we love slurpees...
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